Cookie Policy
When you use our sites (including our mobile sites or mobile applications), we, along with third-party organizations, may collect information using "cookies" and other technologies (for simplicity, we refer to all these technologies as "cookies").
For a list of companies that use cookies and information on how they use them, please consult our Cookie Management Tool. This tool is always accessible in the bottom corner of our sites.
When you visit our sites, create an account, or purchase tickets, you consent to us and third-party organizations using cookies in accordance with your cookie settings. You can use the Cookie Management Tool to change your preferences at any time. For more information on how your personal data is processed, please consult our Privacy Policy
What is a cookie?
A cookie is a small text file – containing a small amount of information – that passes from your computer through your web browser so that the website can remember you.
The length of time a cookie will remain on your computer depends on the nature of the cookie, i.e., whether it is a persistent or session cookie. Session cookies are temporary cookies that remain on your computer until you leave the website. Persistent cookies remain on your computer after you have finished browsing until they expire or are deleted.
A pixel tag, sometimes called a web beacon, is an invisible image with a line of code that is placed in an email or on a website page. Cookies can be categorized as either first-party or third-party cookies. "First-party cookies" are cookies that Live Nation places on your device, while "third-party cookies" are cookies that a third party controls but which are placed on your device when you visit our site. For example, we use Google Analytics cookies to collect information about user experience on our website.
What are cookies used for?
Cookies can be classified into the following categories: strictly necessary, analytical, functional, and advertising cookies. This table provides more information about each category.
Strictly Necessary Cookies
These cookies are essential for our website to function correctly. They allow you to browse the site and use its features. Necessary services, such as access to secure areas, cannot be provided without these cookies.
For example, maintaining your session during your visit. Without these cookies, the site would forget you, and you would constantly have to log in. When you purchase tickets, cookies ensure they remain in your cart until you reach the payment page.
Analytical Cookies
These cookies collect information about how people use our site, such as the most visited pages and how users navigate from one link to another. The information collected on our website is aggregated with information about how people use our site on an aggregated basis. If you have logged in, we may associate your cookie information with your customer account. In short, these cookies provide us with analytical information about our site's performance and how we can improve it.
Functionality Cookies
These cookies allow us to remember the choices you have made and to personalize our website to provide you with improved services and content. For example, our cookies can be used to remember your username (but not your password) and can also be used to maintain changes you have made to text, font, font size, and other parts of the page that you can customize.
Advertising and Marketing Cookies
These cookies can be used to deliver personalized advertising and marketing messages based on your browsing history, purchase history, or what you have viewed. We use these cookies in conjunction with third-party organizations that provide us with tools to connect you with other users to personalize these messages and advertisements. For example, when you visit our website or apps, add tickets to your cart, or make a purchase, you might then see advertisements or messages for the event in question or similar events. These may include ads on Facebook, Google search results, or an email from us reminding you that you still have tickets in your cart. All third parties we work with comply with industry standards for online behavioral advertising (OBA) to ensure the protection of your personal data and the ability to withdraw your consent at any time.
How to Manage Cookies on Our Site?
In addition to our Cookie Management Tool, most internet browsers allow you to manage your cookie preferences, for example, to have the browser alert you when you receive a new cookie or to use the option to disable all cookies. If you decide to disable or completely delete all cookies, some sites may no longer function as they rely on cookies to provide you with the service you requested (see: Strictly Necessary Cookies above).
If you do not wish to allow third-party organizations, as well as us, to use cookies in our emails, such as pixel tags, the best way is not to enable images when you view the email. In other words, only view the text version of the email. Some internet browsers and email providers, such as Gmail, have settings or extensions available to disable/block such cookies.
Changing Your Browser Settings
You can change your browser settings to limit which cookies can be activated. These settings are usually found in your browser's "options" or "preferences" menu.
For more information, please see the links below, or consult your browser's 'Help' menu:
Cookie Settings in Internet Explorer
Policy Updates
We may update this policy at any time. Please check this policy regularly for any changes.